• Service with a Smile
  • Fun & Fascinating Facts about Chocolate
  • Black Mountain Chocolate Factory + Kitchen

Visit our Visible Chocolate Factory + Kitchen!

Part coffee shop, part bakery, part gelato café, part chocolate workshop, part gift shop; entirely delicious!  Enjoy our craft made chocolate, our award winning chocolate chunk cookies, truffles, brownies, blondies, tarts, and other weekly and monthly specials!  

Chocolate made before your eyes.  Learn the surprising source of chocolate, and watch yours being made at Black Mountain Chocolate's Visible Factory on Trade Street in downtown Winston-Salem. At our Visible Factory + Kitchen, we lovingly coax the fine flavors from our fair-trade and organic cocoa beans, to provide you with the best artisan chocolate around.  You can enjoy a wide variety of confections and pastries – inspired by our chocolate and the great tastes of other local, small batch artisans. We've got locally-made gelato, by the cup, in a sundae, or as a float! We also offer a wide variety of cold and hot beverages: coffee, tea, and drinking chocolate. Discover your chocolate at BMC today!



732 Trade Street NW,
Winston-Salem, NC 27101


Tues - Thurs 11 a.m. to 5 p.m.
Friday 11 a.m. to 9 p.m.
Saturday 10 a.m. to 9 p.m.
Sunday 11 a.m. to 5 p.m.
Closed Mondays

(336) 293-4698

Tour Information

We offer Self-Guided Tours of our little Factory any time we’re open. You can see the entire Factory through plate glass windows, and we have a series of displays and posters to illustrate our process. There’s no charge for the Self-Guided Tour.

On select Saturdays, we offer Behind-the-Scenes Tours. Click the ticket link below for current availability. Behind-the-Scenes Tours last about forty minutes, and cover the entire chocolate-creation process from bean to bar. We limit access to keep the experience personal, and most Behind-the-Scenes Tours sell out in advance. ADVANCE RESERVATIONS ARE NEEDED TO GUARANTEE A SPOT ON THE GUIDED TOUR.

Private Group Tours can be scheduled for select Thursdays, subject to availability. Limit 15 guests. Email us to inquire about a date for your group.

Note that this is tour of an active food production facility. Hair nets may be required to be worn. Please avoid wear strong fragrances.

Click here for tour ticket info.